How We Build

A transparent experience for a one-of-a-kind home.

You have a lot of questions — as you should.

Here’s how we guide you from our first conversations to waking up in your new home.

West Bay home bedroom with large windows that open up onto the deck and a view of the water.

It’s all about you.

Owner-centric design and service, enabling you to be as involved as you want to be.

 


We were worried that building a new home would take over our lives, but the Naikoon team did the heavy lifting for us.

— Home owners, Amazing Grace

 

The Questions You’re Asking — and How We Answer Them

Building a home is a big undertaking. Here are the questions every homeowner should ask — even if you’re just getting started.

How many years have you been in business, and how many projects have you built?

46 years, and roughly 150 projects to date.

What types of homes do you build?

High-performing, quality, custom homes. See our portfolio.

I have a remote property. Can you build it? Where do you operate?

Yes – As long as it’s in BC, we are happy to review your project.

Naikoon operates with a powerful commitment to ‘getting it done’. Our team is highly adept at navigating the challenges of remote work across British Columbia, consistently delivering on projects regardless of location, weather, or complexity. We uphold budget and schedule integrity even amidst adverse conditions, leveraging prefabrication and innovative problem-solving to ensure every home is built to last.

Recent remote project locations include Bowen Island, Haida Gwaii, Flores Island, Squamish, and New Hazelton.

When should we involve a builder in the process?

We recommend bringing Naikoon into the process as soon as you begin designing — typically at the Concept Design or Schematic Design stage.

This is when big-picture decisions are being made: layout, massing, structure, energy systems, and the character of the home. These early choices have the greatest impact on cost, schedule, and long-term performance. When we’re part of the team from the start, we can help your architect:

  • Identify design elements that may be costly or difficult to build
  • Explore value-driven alternatives that maintain the intent
  • Reduce back-and-forth later by solving coordination issues early
  • Build a more accurate budget and timeline as the design develops

Our 46 years of experience has shown that one hour spent planning early saves many hours during construction. Partnering early helps protect your investment and leads to a smoother, more predictable building experience.

What do you offer in preconstruction? Do you offer free consultations or feasibility assessments?

Our pre-construction scope typically includes:

  • Estimating
  • Cashflow / Estimated Cost Schedule modelling
  • Risk analysis & contingency planning
  • Value engineering & option reviews
  • Constructability analysis
  • Tendering & procurement strategy development
  • Trade scope alignment and bid levelling

This upfront work is what ensures the budget is defensible, risks are mitigated early, and the project is fully coordinated before construction dollars start moving.

Our fee structure is transparent:

  • A fixed pre-construction fee,
  • A construction management fee (% of hard costs), and
  • General Requirements & Site Management on a cost-plus basis with full transparency.

We don’t offer free feasibility studies or cost estimates, and that’s intentional. Thoughtful pre-construction takes real time, expertise, and coordination across our estimating, design, and construction teams. When we engage in this work, we do it properly – so the budget is accurate, the risks are understood, and the project is set up for success.

That said, we’re always happy to start with a complimentary introductory meeting to learn about your vision and help you understand the best next steps.

Can we incorporate energy-efficient or sustainable features into our home?

Yes, we have built dozens of high-performance, energy-efficient custom homes, all achieving a minimum of BC Step Code 4 or higher, as well as Built Green Platinum Certification. Among those, we have completed 2 Passive House Certified Homes, 3 Net Zero projects, and are early adopters of mass timber for residential constructon, with 2 mass timber homes built to date.

We collaborate with your energy consultant on design considerations to ensure we achieve intended energy performance targets. Examples of energy-efficient features we’ve implemented include boast robust insulation and airtightness scores, and incorporate ENERGY-STAR certified windows, doors, appliances, & lighting, as well as smart home thermostats and lighting to optimize energy use.

How do you pick your subtrades?

We evaluate all subtrades based on project fit and requirements. Over the years we’ve developed strong relationships with several subcontractors and suppliers.

For your project, this means trusted quality and level of finish, access to better pricing / builder discounts, and schedule assurances.

How do you ensure quality control? Will you provide documentation on the energy efficiency of the home?

Quality is how we build.

NaiQ (“Naikoon + Quality”) is a specialized internal program dedicated to ensuring the highest standards of quality throughout the lifecycle of a project. Focused on meticulous inspections and proactive quality control, NaiQ conducts thorough evaluations at key stages of construction, identifying potential issues before they become costly problems.

By maintaining rigorous oversight, NaiQ helps uphold Naikoon’s commitment to quality, efficiency, and client satisfaction. Through detailed assessments and standardized checklists this program ensures that every project meets or exceeds industry standards and company expectations.

Documentation for performance is provided from our project consultants and included in your home owner guide upon completion.

Is Naikoon licensed, insured (including WCB and commercial liability), and a member of professional organizations?

We are WCB-licensed, possess commercial liability, and are active members with the VRCA, CHBA (National and BC), HAVAN, ICBA, Canadian Construction Women, Building Transformations, Passive House Canada, and the Better Business Bureau (BBB).

Associations:

  • Founding Member, Net Zero Energy Housing Council (2014–Present)
  • YPO, Board Member (2023-Present)
  • Member, CHBA-BC Executive Committee (2021–22)
  • Chair, CHBA-BC Technical Research Committee (2018–20)
  • Contributor, HAVAN High-Performance Builder Masterclass Series (Current)

Industry Impact:

  • Executive Board of Directors – CHBA of BC (2021 – Present)
  • Management Committee and Founding Member – Net Zero Energy Housing Council of Canada, CHBA (2015 – 2022)
  • Chair – BC Technical Research Committee Voting Member (2019 – 2021)
  • Canada Technical Research Committee, CHBA National (2019 – 2021)
  • Advisory Design Panel, City of North Vancouver (2015 – 2018)
  • Various other industry speaking engagements including:
    • Distinguished Speaker at Buildex Vancouver (2022, 2019, 2014),
    • Woodworks BC (2020, 2021),
    • Passive House Canada (2021),
    • National Net Zero Conference host (2021), Speaker (2016, 2017)

Do you handle permits, municipal approvals, and engineering?

Typically no, but we’re your trusted advisor and we’ll support your project throughout the process.

How do I know what’s happening on-site, and whether progress is being made?

We have a portal software called Buildertrend which provides you with daily updates. Schedule, etc. Meetings on a monthly basis.

What is the length of the warranty, and what does it cover (e.g., labour, materials, structure, envelope)? Who should I contact for warranty claims?

Naikoon has a 2, 5, and 10 yr warranty structure, inclusive of post-occupancy care:

New home warranty that includes two years of coverage for labour and materials, five years for the building envelope (including water penetration), and ten years for the structure of the home.

Naikoon has dedicated Service and Warranty Manager available for any warranty-related inquiries.

Have more questions?  Book a Discovery Call

What our home owners say about us

"At the onset of our project, we were very impressed with their detailed process and systems to ensure a well-managed and on-time / budget project. When deciding to work with Naikoon, costs and scheduling were transparent."

Home owners, Bluebonnet

"The workflow internally at Naikoon is first class - from project management, subs / vendor sourcing and management, site management, billing, and post-build client satisfaction - all very well-coordinated."

Home owners, Piano House

"We have been in our Naikoon-built home for 2 years now, and will never forget the level of service we’ve received after its completion. The quality, the service, the care you took all contributes to the happiness we feel everyday!"

Home owners, Woodbine

We believe that building a custom home should be a personalized, smooth, and rewarding process.

While the beauty and quality of a Naikoon home speak for themselves, the experience we provide is equally important. We’re proud that many of our clients become lifelong friends.

Hearing directly from those who have trusted us to build their most important space is the truest measure of our success. See why homeowners consistently recommend the Naikoon experience.

An illustrated graphic displaying several blocks stacked on top of each other. The blocks are solid green or various stripe-like patterns.

Our Approach

Naikoon’s foundations of excellence show up each day through the following pillars:

Quality

Oversight from experienced builders in how to translate your architect’s design.

Value

Bespoke service, personal relationships, and human connection translate into craft, precision, and attention to detail.

Collaboration

We work with you, your designer, and your full consultant team from the earliest stage possible.

Transparency

Clear reporting, open budgets, real-time project tracking through BuilderTrend construction management software.

Budget

Our certified in-house quantity surveyor provides reliable cost data throughout the entire project.

Responsiveness

Regular meetings, schedule commitment, and proactive updates.

Your Custom Home Build, Step-by-Step

Every great home begins with a clear roadmap. While each project is unique, the steps we take with our clients follow a well-practiced sequence designed to reduce uncertainty and give you confidence at every stage.

From early planning and digital modelling to on-site coordination and long-term support.

A table showing the phases of a project
West Bay custom home

Every stage of the process leads to the moment you walk into your new forever home.

Seeing our clients celebrate this milestone is the reminder of why we obsess over having such a detailed, thoughtful approach.

How to Get Started With Us

We’re here to help you make informed decisions before you spend a dollar on construction.

Ready to explore your project?

Book a Discovery Call